Terms & Conditions

Pierre is operated by The Maison Pierre (“Pierre”, “we”, “us”). These Terms & Conditions govern your access to and use of our websites, kiosks, applications, and AI styling services (the “Service”). By creating an account, subscribing, or using the Service you agree to these terms. If you do not agree, do not use the Service.

You can reach us at support@pierre.style for support and billing@pierre.style for billing questions.

The Maison Pierre is the seller of all Pierre subscriptions, credit packs, and kiosk rentals. Payments are processed securely by Stripe; for transactions where end-to-end tax compliance is enabled, Stripe calculates, collects, files, and remits sales tax/VAT on our behalf and issues your receipts. Charges on your statement will appear under The Maison Pierre or our payment processor’s descriptor.

You must provide accurate information, keep your credentials secure, and are responsible for all activity under your account. You must be at least 18 years old to hold a paid account. Where a business uses Pierre to style its own customers, that business is responsible for obtaining any consents required from those customers.

Paid plans are billed monthly in advance by The Maison Pierre via Stripe and renew automatically until cancelled. Each plan includes a monthly credit allowance that is reset at the start of each billing period; unused monthly allowance credits do not roll over. Credits bought as one-off packs do not expire while your account remains active.

You may cancel at any time from your account billing page. Cancellation stops future renewals; access and remaining allowance continue until the end of the period you have already paid for. Prices are shown in USD and may change with at least 30 days’ notice, taking effect at your next renewal. Refunds are governed by our Refund Policy.

You agree not to use the Service to:

• upload images of another person without that person’s informed consent;
• generate sexual, harassing, hateful, deceptive, or otherwise unlawful content, or content depicting minors inappropriately;
• impersonate any person or misrepresent your affiliation with a brand;
• scrape, resell, reverse-engineer, or attempt to extract our models, prompts, or catalog data, or bypass credit limits and access controls;
• upload malware, probe or disrupt our infrastructure, or use the Service to violate any applicable law or third-party rights.

We own the Service, including our software, models, prompts, design system, and brand. You retain ownership of the content you upload. You grant us a limited license to process your content solely to operate and improve the Service for you. Subject to your compliance with these terms, you may use the images and lookbooks generated for you, including commercially. Brand catalog imagery remains the property of the respective brand.

Generated looks, fit notes, and styling advice are AI-produced suggestions. They may contain inaccuracies and are not a guarantee of fit, availability, color accuracy, or suitability. Always confirm details with the brand before purchasing.

We may suspend or terminate an account that breaches these terms, creates legal or security risk, or fails to pay. Where practical we will give notice and an opportunity to remedy. You may close your account at any time; deletion of your data follows our Privacy Notice.

The Service is provided “as is” without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the claim, and we are not liable for indirect, incidental, or consequential damages. Nothing limits liability that cannot be limited by law.

We may update these terms; material changes will be announced on this page with a new “last updated” date and, for account holders, by email. Continued use after changes take effect constitutes acceptance. These terms are governed by the laws of the State of Utah, USA, without regard to conflict-of-law rules, and the courts located in Utah have exclusive jurisdiction, subject to any mandatory consumer protections in your country of residence.